Employment Insurance Agent

Person who, within the framework of the federal public administration, is responsible for processing, in accordance with established rules, claims for Employment Insurance benefits of unemployed workers. She must determine the eligibility of people for benefits and set the amount based on the information provided by the applicants and their former employers (length of employment, salary, reasons for job loss), and investigate if necessary , follow up on files during periods of unemployment and educate claimants about programs and services that can help them find other employment.