Person who performs analysis and research to develop tools, methods and working environments better suited to the needs of human beings. To this end, she studies (observations, technical tests, interviews) the various facets of workers' activity (physical and mental demands, movements and movements, discomfort felt during work, spatial arrangement of
Person who informs and advises customers on different destinations in order to sell them trips that meet their tastes, needs and expectations. She presents the tourist attractions and services specific to each destination, provides information on travel arrangements and sites to stay, makes the necessary reservations for transport and accommodation, takes
Person who sells advertising space (airtime) on radio or television. She visits her established customers, looks for new ones, provides programming and ratings information, sets prices and sometimes helps design commercials. She must take care to offer each client the airtime that best suits their needs and budget.
A specialist in life sciences, the biochemist's mission is to understand and explain the function of a cell, whether human, plant or animal. To do this, he isolates the molecules he wishes to study, and observes their behavior when they are put in interaction with others. The goal is to determine the chemical and physicochemical processes of living things,
The hotel concierge welcomes, informs and advises clients, whether they are tourists or businessmen, ensuring the smooth running of the clients' stay by satisfying all their requests, even the most original. He must therefore have memorized their habits. To do this, he coordinates the work of the lobby reception staff (valet, porter, porter-bellboy,
Person who collects customer complaints about goods sold or services offered by a business or about the general policy of an establishment or organization. She must, among other things, identify the nature of each complaint, seek information concerning the facts in question, determine the merits of the complaint as well as the value of the article or service
Person who processes and analyzes staffing, recruiting, training and evaluation information and records it. She keeps this information up-to-date and responds to requests for information about personnel. She ensures that the information is transmitted accurately so that no employee is penalized in terms of working conditions.
Receiving telephone calls or greeting the public, sorting and classifying files, managing the departures and arrivals of mail, entering data ... these are some of the missions that can be entrusted to an administrative assistant. Overall, this official is responsible for performing administrative tasks, such as secretarial work or accounting in a public
Person who sells the various products or services of a company to wholesalers or service companies. She deals, among other things, with prospecting customers, promoting and presenting goods and services; it concludes sales agreements and provides after-sales service. She has the possibility of evolving in several sectors of activity but, in this case, she
Person who, in an office, performs, using computer tools, various administrative tasks related to the production of documents, work management and communication of information. To this end, it uses various application software (electronic mail, word processing, spreadsheet, accounting or electronic publishing software) to ensure bookkeeping, management of
