Telephone Operator (Telecommunications)

Telephone Operator Switchboard Banque d'image et photos - Alamy

Person who helps the customers of a telephone company establish local or long distance telephone communications using conventional or computerized telephone networks. Among other things, she ensures that all billing data is properly recorded and provides information on how to use long distance service. She is efficient and courteous towards users and ensures that they can communicate properly via the telephone service. Finally, she ensures that communications meet recognized quality standards.